Monday November 13, 2006
Defect Battery + Dell Customer Support
My laptop is just about 6 months old, and every time I start it up, I get a message that the battery is at is end-of-life. After 6 months???
I called Dell the other day, and I have to say that it was a pleasant experience. It took only about 5 minutes explaining what the problem was, and they agreed to send me a new battery.
Btw: After a little bit of googling and reading forums it seems to me, that working with your laptop while being connected to the power supply does damage the battery. So, from now on I will remove the battery from the laptop, when I work at home. 
Posted on Nov 13, 2006 at 00:22 (MET) | Permalink | Add comment
